Rapport · Product + Design case study
One signal. Two very different jobs.
The same conversation can help a person improve and help a manager support the team. Those needs call for different permissions, language, and next steps.
The decisions
Three decisions, the reasoning behind each, and what changed as a result.
One signal, two jobsSample conversation
Design around the person
Private growth. Team-wide visibility.
Shared conversation signalA promised follow-up needs attention.
Help me get better. One concrete behavior to practice in the next conversation.
How it works
A quick guide to the interactive flow on this page.
Dynamic contentClick each step to see a different part of the story.
The outcome
Shared intelligence, purposeful experiences.
The product separates private coaching from team oversight while reusing the conversation signals underneath.