Rapport · Engineering + Product case study
The API was weeks away. The working day was not.
The pilot opened to an empty appointment queue. The schedule already existed on a sheet, so I used that input to unblock the workflow while direct integration waited.
PythonAppointment import
PostgreSQLAppointment records
The decisions
Three decisions, the reasoning behind each, and what changed as a result.
A bridge to the daily queueIllustrative schedule
The input already existed
The API was weeks away. The appointment sheet wasn’t.
Already at the deskDaily appointment sheet
A current schedule the team already receives and uses.
Extract fields
Usable appointment queue
R. Alvarez2021 Camry · Oil + rotation
J. Chen2019 F-150 · Brake inspection
M. Okafor2022 CR-V · 30K service
The pilot could move forward using an input the customer already had.
How it works
A quick guide to the interactive flow on this page.
Dynamic contentClick each step to see a different part of the story.
The outcome
The pilot could operate before the direct integration.
An OCR, structured-file, and database-import path populated the queue from the existing appointment sheet. The direct API remained the longer-term path.